Paul McAleer

For Penney's Heralded Boss, The Shine is off the Apple

Paul McAleer
For Penney's Heralded Boss, The Shine is off the Apple

While I’m firmly in jcp’s camp now - they have absolutely won me back as a customer, and a frequent one at that - it is impossible to deny that a quick-change, no-test approach is freaking hard to do.

suttonhoo:

Between 2011 and 2012, Penney’s market share declined from 12% to 9.1%, according to market research firm Euromonitor International. Over the same period, Macy’s Kohl’s, Dillard’s and Belk all gained share. “We’re definitely benefiting from Penney,” said Belk CEO Thomas Belk Jr.

WSJ.com (paywall)